Managing Booking.com

Managing Booking.com

Managing Expedia.com

Managing Expedia.com

Managing Tripadvisor.com

Managing Tripadvisor.com

Managing Ctrip.com

Managing Ctrip.com

Benefits of OTA for Hotels & Resorts

Increased occupancy and revenue, streamlined distribution, and improved guest satisfaction.
Listing & Managing Process

How we manage OTA's for your Hotel/Resort

Identify and evaluate suitable OTA platforms based on their reach, target audience, fees, terms and conditions, and overall reputation. Choose the OTA(s) that align best with your hotel’s needs and objectives.

Initiate negotiations with the selected OTA(s) to establish a contractual agreement. Pay attention to commission rates, cancellation policies, distribution terms, and any other relevant clauses. Seek legal advice if necessary.

Provide accurate and compelling information about your hotel, including descriptions, amenities, room types, photos, and pricing details. Ensure consistency across all OTA platforms and regularly update your content to reflect changes or improvements.

Maintain accurate inventory availability on the OTA platforms, syncing it with your hotel’s property management system (PMS) or channel manager. This ensures real-time updates and avoids overbooking or discrepancies in availability.

Set competitive rates based on market demand, seasonality, and competitor analysis. Utilize rate management tools provided by the OTA(s) to adjust prices dynamically. Keep availability updated to maximize occupancy and revenue.

Monitor incoming bookings from OTA channels and ensure seamless integration with your PMS or central reservation system (CRS). Confirm reservations promptly, manage cancellations and modifications efficiently, and maintain clear communication with guests.

Maintain open lines of communication with guests who book through OTAs, providing timely and accurate responses to inquiries or special requests. Aim to deliver a positive guest experience to encourage repeat bookings and positive reviews.

Foster relationships with OTA account managers, attend training sessions or webinars, and stay updated on industry trends and changes. Periodically reassess OTA performance and renegotiate terms when necessary to ensure a mutually beneficial partnership.

While OTAs play a vital role, focus on promoting direct bookings through your hotel’s website, loyalty programs, or other direct marketing channels. Offering incentives and benefits for direct bookings can help reduce reliance on OTAs and improve profit margins.

Process of Managing OTA

Find Accessibilities to OTA for Hotel

OTA (Online Travel Agency) accessibilities for hotels refer to the various ways hotels can partner with and connect to OTA platforms to list their rooms and availability for online booking.

Managing OTA Data for Your Property

Managing OTA (Online Travel Agency) data for a hotel is crucial to ensure accurate room availability, rates, and bookings across various OTA platforms. Effective data management can improve efficiency, reduce errors, and enhance the hotel's online presence.

Guest Communication & Reviews for our service

Managing reviews on Booking.com is essential for hotels to maintain a positive online reputation and attract potential guests. As one of the most popular Online Travel Agencies (OTAs), Booking.com allows guests to get reviews for your services.